Q. How does going online allow small businesses to interact with customers?

A
By strictly using automated voice response only
B
Through social media and responsive communication, create a human connection
C
By eliminating the need for customer service entirely
D
By ignoring customer feedback
Solution:

Shopify emphasizes that online presence (especially social media) lets brands talk to customers and put a human face. on the business, improving relationships.

Entri Contact Image

Get Expert Advice for Free: Register for Your Free Consultation Now!