Airport Management Course in Trivandrum
Entri now brings its Airport Management Course in Trivandrum, delivered together with SpeedWings Aviation Academy, to help aspirants step confidently into airline and ground-handling careers. Get on board with Entri and prepare for take-off.
Online
6 Months
Airport Customer Service Management Course Details
Entri's Airport Management Course in Trivandrum, run jointly with SpeedWings Aviation Academy, gives learners a 100-hour hybrid learning journey backed by structured placement guidance. On completing the programme, candidates receive a joint SpeedWings + Entri certificate, an NSDC certificate, and the option to sit for the internationally recognised IATA certification. **Note: IATA examination fee is charged separately.
100 Total Hours = 90 hrs Online + 10 hrs In-Person
Resume building and mock interviews
Expert-led industry sessions
Comprehensive placement assistance
Practical Check-in & DG Lab
7 Core Modules
GDS Hands-On Lab
IATA & NSDC Certifications
Skills You'll Build in This Airline Management Programme
Here's what the course helps you master:
Job Roles You Can Pursue
Entri’s Airport Management Course in Trivandrum provides students with expertise on tools such as:
Customer Service Agent
Guides passengers through check-in, boarding, and baggage formalities while resolving travel-related queries.
Airline Ticketing Executive
Handles reservations, cancellations, and rebookings using GDS platforms such as Amadeus.
Ground Staff Executive
Supports passenger assistance, ramp coordination, and smooth turnaround of arriving and departing flights.
Baggage Services Executive
Ensures accurate tagging and safe loading/unloading of passenger baggage onto the correct aircraft.
Cargo Operations Coordinator
Coordinates documentation, handling, and storage for air freight moving through the airport.
Aviation Security Associate
Carries out passenger and area screening in line with airport safety and regulatory protocols.
Ramp Coordination Officer
Manages airside functions like aircraft marshaling, refuelling coordination, and catering logistics for on-time departures.
Premium Guest Services Executive
Delivers dedicated service to VIP, business-class, and assistance-requiring passengers.
Flight Operations Support Staff
Assists flight crews with route data, weather briefings, and schedule coordination.
Airport Management Course Syllabus
Eligibility for Aviation Management Course
- Minimum Qualification: Completed 12th grade (any stream)
- Age: 17 years and above
- Skills: Comfort with basic English communication is an advantage
- Interest: A genuine interest in aviation or customer-facing service roles
2 Offline Workshops — Conducted at the SpeedWings Facility
GDS Hands-On Lab (5 hrs)
Live, instructor-guided practice on the Amadeus GDS platform - creating PNRs, running booking commands, and managing itineraries on licensed reservation software.
Practical Check-in & DG Lab (5 hrs)
A simulated check-in counter exercise covering irregular flight situations, travel-document checks, and excess baggage handling, along with hands-on identification of Dangerous Goods hazard labels as per IATA CBTA DGR norms. Conducted at the IATA/DGCA-approved SpeedWings facility.
Key Learning Outcomes
Key Learnings from the Aviation Management Course:
Global Distribution Systems (GDS)
Practical fluency in Amadeus for flight bookings, PNR creation, and itinerary management.
Airport Ground Operations
End-to-end understanding of the passenger journey - check-in, boarding gate handling, and arrival formalities.
Safety & Regulatory Compliance
Working knowledge of IATA DGR rules to identify restricted items and uphold airport safety norms.
Route & Geography
Planning Command over IATA airport/city codes, global time zones, and flight-routing logic.
Ticketing & Fare Rules
Understanding of airfare construction, booking classes, ticket validity, and e-document issuance.
Customer Experience Excellence
Soft-skill development for professional communication and consistent, high-quality service delivery.
Handling Operational Disruptions
Approaches to manage flight delays, irregular operations, and tense passenger interactions calmly.
Professional Grooming
Standards Adopting appearance and etiquette expectations set by international airlines and airport operators.
Real-world Practicality
Skill reinforcement through simulated labs and role-play at the SpeedWings training facility.
Airport Management Course in Trivandrum- FAQs
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Student Support
24/7 assistance to resolve queries and doubts.
Industry Networking
Connect with peers and professionals across the globe.
Career Support
Career Guidance
Personalized advice for career progression.
Live Profile Building
Hands-on sessions to enhance your professional profile.
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