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Do you know why National Consumer Rights Day is celebrated on 24th December annually? If not, keep reading to know more about the national consumer rights day in India 2025. National consumer rights day is celebrated every year to acknowledge the value of consumers across the globe, especially the consumers in India. They play a vital role in the growth and development of our society. National consumer rights day is celebrated annually on 24th December.
National Consumer Rights Day 2025 Date – December 24
In this article readers can get a glimpse on
- History and Importance of National Consumer Rights Day
- National Consumer Rights Day Theme 2025
- National Consumer Rights Day Quiz
Who is a Consumer?
1: Who was the first woman President of India?
Consumers are the key figures in the market and they have the power and authority over the buying and selling of goods. Consumer rights are already established by the west. The national consumer day aims to highlight the importance of consumers in India. The consumers should be aware of the rights and power of the consumers in the markets. The responsibilities of the consumers should be given priority. National consumer rights day is celebrated annually to make them aware of the proper exercise of power. The orientation about the rights and duties of the consumers should be given importance.
The national consumer rights day is giving priority to making people aware of the importance of consumer rights. World consumer rights day is celebrated on 15th March and National Consumer Rights Day is celebrated on 24th December. The agenda of each day is similar. The significance of the dates should be given priority.
Who is a consumer? The person who consumes goods and services and pays for them legitimately is known as a consumer. The consumer is having rights and responsibilities and should be aware of the program.
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Start Learning!National Consumer Rights Day Importance
Money is the most important factor which is playing a significant role in buying and selling. The government has induced fixed prices and rates to the goods and services. The tricks and tactics are showing a threat to consumer rights. The prices should be equal and equality should be maintained. The proper awareness should be given about consumer rights. Consumer rights should be given importance. The consumer rights and consumer protection acts are aimed at saving the consumer from the exploitations that the consumers are facing in India. The consumer rights day intends at saving the consumer from consuming defective products and malpractices in the markets.
In 1986, the act of consumer rights came into being. The president of India approved the act of consumer rights. In 1986, consumer day started to be celebrated to make consumers aware of the facilities available for them to save themselves from exploitation from the market.
National Consumer Rights Day 2025 Theme
National Consumer Rights Day is observed annually in India on December 24th. This date commemorates the day the Consumer Protection Act, 1986, received the assent of the President of India.
While the official theme for India’s National Consumer Rights Day 2025 is typically announced by the Ministry of Consumer Affairs, Food and Public Distribution closer to the date, several sources, including those related to consumer advocacy in India, have aligned the focus with the global theme for the year:
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Anticipated/Aligned Theme: “A Just Transition to Sustainable Lifestyles”
This theme, which was the focus of World Consumer Rights Day 2025 (observed on March 15th), emphasizes the urgent need to make sustainable and healthy choices available, accessible, and affordable for all consumers. The objective is to ensure that the shift toward sustainable living upholds people’s basic rights and needs, making it a fair and equitable transition.
The theme encourages:
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Empowering consumers to make environmentally friendly choices.
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Advocating for policies that support a transition that benefits both people and the planet.
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Protecting vulnerable consumers during this shift, ensuring they have access to essential needs like safe food and energy.
National Consumer Rights Day Previous Themes
The theme for India’s National Consumer Rights Day (December 24th) often focuses on critical, timely issues in consumer protection and justice.
Here are some of the previous National Consumer Rights Day themes:
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2024: “Virtual Hearings & Digital Access to Consumer Justice”
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Focus: Utilizing technology like virtual platforms and e-filing (e-Daakhil) to make consumer grievance redressal faster, transparent, and more accessible.
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2023: “A Just Transition to Sustainable Lifestyles”
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Focus: Encouraging consumers to make sustainable choices and ensuring that the move towards eco-friendly products and services is equitable and affordable for all.
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2020: “The Sustainable Consumer”
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Focus: Promoting consumption patterns that are less damaging to the environment and encouraging businesses to prioritize sustainable products and services.
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2019: “Alternate Consumer Grievance/Dispute Redressal”
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Focus: Highlighting mechanisms like mediation and other out-of-court settlements introduced by the new Consumer Protection Act, 2019, to resolve disputes quickly.
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2018: “Timely Disposal of Cases Pertaining to Consumer Grievances”
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Focus: Emphasizing the need for swift and efficient resolution of consumer complaints across the three-tier judicial system.
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These themes demonstrate a clear evolution in focus, moving from basic redressal speed to incorporating digital technology and global sustainability concerns.
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Start Learning!History of National Consumer Day
Under Consumer Protection Act, in 1986 the consumer rights day was observed for the first time in the history of the nation on 24th December. The day was formulated in 1986 for the first time. The agenda of this day is to make people aware of the importance of consumer rights. This is one of the major decisive steps formulated by the government to control and coordinate the market economy. Market exploitation can be prevented by using the same method of observing consumer rights.
It is believed that there are no other assets than a happy customer. To earn a personal profit, almost all the customers are looting the rights and opportunities of the customers. To put an end to the miseries of the customers, the government has decided to allow the customers to know about themselves by orienting them about the rights the responsibilities of the customers. Customer rights should be protected. Indian economy is transforming and it is inevitable to support oneself against exploitation.
The national consumer rights day is allowing the people to understand more about the importance of protecting the rights of the customers against the scams and fraud existing in the highly competitive market. The customers must know about the exploitation that is hidden in the market space. The national consumer rights day is a reminder to the consumers to be aware of the importance of national consumer rights day. Download Entri App to tackle down the General Knowledge questions easily. Make learning a new experience!
National Consumer Rights Day Quiz 2025
A) 4
B) 6
C) 8
3. Which right ensures consumers can make informed purchasing decisions?
A) Right to Information
B) Right to Choose
C) Right to Safety
A) State Consumer Disputes Redressal Commission
B) State High Court
C) State Civil Court
5. What should consumers do if they receive a defective product?
A) Ignore it
B) Contact the seller for replacement or refund
C) Sell it
A) RBI
B) CCPA
C) SEBI
A) Within 1 year of the issue
B) Within 2 years of the issue
C) Within 5 years of the issue
A) GST Portal
B) e-Daakhil
C) DigiLocker
A) High pricing
B) Hazardous goods and services
C) Slow delivery
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National Consumer Rights Day Quiz 2025 PDF
National Consumer Rights Day plays an essential role in strengthening consumer protection across India. It encourages people to understand their rights clearly and demand fair treatment from sellers and service providers. By promoting awareness, the day helps consumers make informed decisions in a rapidly changing marketplace. It also reminds companies to follow ethical practices, maintain transparency, and ensure customer safety at all times. Through strong awareness, both consumers and businesses work together to build a fairer economic environment.
This day also highlights the importance of accessible complaint mechanisms and quick redressal systems. Platforms like e-Daakhil empower consumers to seek justice without complicated procedures. The focus on consumer rights motivates industries to maintain high-quality standards and avoid unfair trade practices. As people become more aware, the marketplace naturally becomes more accountable and trustworthy. Ultimately, National Consumer Rights Day serves as a powerful reminder that informed consumers create stronger, safer, and more responsible markets.
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Start Learning!Frequently Asked Questions
What is National Consumer Rights Day and why is it important?
National Consumer Rights Day spreads awareness about consumer protection. It reminds people of their basic rights while buying goods and services. The day highlights fair treatment, safety, and transparency in the marketplace. It also encourages consumers to speak up against unfair practices. Overall, it helps build a safer and more responsible consumer environment.
Which rights are protected under the Consumer Protection Act?
The Act protects rights like safety, information, choice, and redressal. It also includes the right to be heard and the right to consumer education. These rights help consumers make informed decisions every day. They also ensure businesses act fairly and responsibly. Together, these rights strengthen consumer confidence across markets.
What is the role of the Central Consumer Protection Authority (CCPA)?
The CCPA monitors violations related to consumer rights. It takes action against misleading advertisements and unfair practices. The authority can recall unsafe products from the market. It also penalizes companies that harm consumers knowingly. Overall, it ensures accountability and transparency across industries.
How can a consumer file a complaint for a defective product or service?
A consumer can file a complaint through the e-Daakhil portal. They can also approach district, state, or national consumer commissions. The process is simple and accessible for everyone. Consumers should keep receipts and evidence ready. This ensures faster resolution and proper compensation.
What is the time limit to file a consumer complaint?
Consumers must file complaints within two years of the issue. This timeline applies to both goods and services. Exceptions are possible when valid reasons exist. Consumers must provide proof for delays. Such cases are evaluated carefully to ensure fairness.
What is meant by unfair trade practices?
Unfair trade practices include false claims, misleading advertisements, and hidden charges. They also involve selling unsafe or low-quality products. These practices harm consumers financially and emotionally. The law strictly forbids such behavior by businesses. Action is taken quickly to protect consumer interests.
What should a consumer do if a product causes physical harm?
The consumer should immediately report the incident to the seller. They must also keep medical proof and product details ready. Filing a complaint with the consumer commission is important. Compensation can be claimed for medical costs and damages. Quick action helps prevent further harm to others.
Are online purchases covered under consumer rights?
Yes, online purchases receive equal protection under the law. Consumers can report issues like damaged goods or late delivery. They can also claim refunds for defective or misrepresented items. E-commerce platforms must follow strict guidelines. This ensures safe and reliable digital shopping.
Why is consumer awareness important today?
Awareness helps consumers recognize their rights quickly. It also prevents them from falling victim to scams. Informed consumers make wiser purchasing decisions. Awareness also encourages businesses to follow ethical practices. Overall, it creates a healthier consumer ecosystem.
How does National Consumer Rights Day help strengthen the marketplace?
The day promotes transparency among sellers. It encourages honest communication and responsible behavior. Consumers become more confident while shopping. Businesses are reminded of their legal duties. This creates a balanced and fair marketplace for everyone.
