How to Update Mobile Number in Zerodha Account

Introduction

Your mobile number is an integral part of your Zerodha trading account. It’s used to receive important notifications, OTPs (One-Time Passwords), trade alerts and account security updates. Keeping your registered mobile number updated ensures smooth transactions and secure access to your investments.

If you’ve changed your mobile number recently, it’s essential to update it in your Zerodha account to avoid any disruptions to your trading. This guide will walk you through the step-by-step process to update your mobile number, its importance of it ,and how to avoid common mistakes.

Step-by-Step Guide to Update Mobile Number in Zerodha Account

Updating mobile number in Zerodha is a simple process. Follow these steps:

Step-1: Log in to Zerodha Console

1. Visit Zerodha Console (Zerodha’s back office).
2. Enter User ID and Password.
3. Complete 2FA (Two-Factor Authentication) using your existing credentials.

Step-2: Go to Profile Section

1. Once logged in, click on your profile name (top right corner).
2. Select ‘My Profile’.

Step-3: Select Mobile Number Update

1. In the profile section, find the ‘Mobile Number’ field.
2. Click ‘Edit’ or ‘Update Mobile Number’ (depending on the interface).

Step-4: Enter New Mobile Number

1. Enter your new mobile number.
2. Make sure the number is active and reachable as you will receive an OTP.

Step-5: Verify New Mobile Number

1. Zerodha will send an OTP (One-Time Password) to your new mobile number.
2. Enter the OTP and click ‘Verify’.

Step-6: Submit

1. After verification Zerodha will process your request.
2. You may need to eSign the request digitally using Aadhaar-based authentication (if required).
3. Click ‘Submit’ and wait for confirmation.

Step-7: Confirmation and Processing Time

1. You will receive an email and SMS for the update.

2. It will take 24-48 hours for the changes to reflect.

Note: If you face any issues, you can contact Zerodha Support through support ticket system or helpline.

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Update Mobile Number in Zerodha through offline

Non-individual account holders (company, partnership, LLP or HUF) and clients whose mobile number is not linked with Aadhaar can change their contact details only offline. The authorized person/Karta must sign and seal the account modification and KYC forms for non-individual account holders to change their contact details.

To change the contact details follow these steps:

1. Individual clients can print this account modification and CDSL KYC form (PDF). Non-individual clients can print this account modification and CDSL KYC form (PDF).
2. Fill the existing details and new details to be updated. The signature on the form must match the signature provided while opening the account.To learn how to check the signature you submitted while opening the account, see “How can the provided documents be checked after the account is opened?” If you mention Aadhaar details, ensure you submit a masked Aadhaar. To know how to download masked Aadhaar, see How to download masked Aadhaar?
3. courier it to Zerodha’s office:

   Zerodha Customer Support Centre,
   680, Fortuna 1, 15th Cross Road,
   8th Main Road, 2nd Phase, J. P. Nagar,
   Bengaluru, Karnataka, 560078

4. Once someone verifies the document, they will send an email with the link to complete the In-Person Verification (IPV). The authorized person must do the IPV. See, “What is In-Person Verification (IPV), and why is it required?”

Please refer the filled sample company, partnership, LLP (PDF), HUF (PDF), and individual account modification and KYC forms (PDF).

There is no charge for changing the contact details. The new contact details will be updated within 24 working hours and an email will be sent.

Why Update Mobile Number

Updating mobile number in Zerodha is not just a formality; it’s important for the following reasons:

1. Secure Login

Your mobile number is linked to your 2FA authentication. An outdated number can lock you out of your account.

2. Receive Important Alerts

Zerodha sends real-time alerts for trades, margin calls, P&L statements and security updates. Missing these notifications can lead to losses.

3. OTP Based Transactions

Many Zerodha transactions like fund withdrawals and order placement require OTP. An inactive number can prevent these transactions.

4. Regulatory Compliance

SEBI regulations require stock market accounts to have updated and accurate contact details. Failure to update can result in account restrictions.

5. Unauthorized Access

A lost or outdated number can be a threat. Hackers can use outdated details to get into your trading account.

6. Smooth Trading

If your number is outdated, you may face login issues, withdrawal restrictions or miss out on big trading opportunities.

7. Quick Support

If you need support from Zerodha, your mobile number is required for verification and customer support.

Conclusion

Updating your mobile number in Zerodha is mandatory for security, convenience and compliance. Follow the step by step process and update your number in no time.

Always keep your details updated to avoid any interruption in your trading. If you face any issue, Zerodha’s support team is always there to help you.

Stay updated, stay secure, trade with Zerodha!