Big changes in UPI and Card payment from April 1 – Things You Need to Know

From April 1st onwards, you have to perform an extra step while making a digital payment. Are you confused? Please note that going forward you won’t be able to complete a transaction just by using one-time passwords.

To know all that and more in a glance, just take a look at the RBI’s new digital payment rules summarised in 6 points. If you are curious to understand the new changes in-depth, don’t miss to read this blog till the end.

Key Takeaways

• Mandatory Two-Factor Authentication (2FA): Starting April 1, all digital payments, including UPI and cards, must use at least two factors of authentication.
• Dynamic Security: At least one of the security factors must be “dynamic” (like an OTP or biometric) rather than just a static PIN.
• Risk-Based Checks: Banks will now use “Risk-Based Authentication,” meaning unusual or high-value transactions might require extra verification.
• Enhanced UPI Limits: Specific categories like hospitals, educational institutions, and tax payments now enjoy a higher transaction limit of ₹5 lakh.
• Merchant Fees: While UPI remains free for you, merchants may pay an interchange fee for transactions over ₹2,000 made via wallets (PPIs).
• Increased Liability for Banks: If a transaction happens without following these new security rules, the bank or payment provider will be held liable for the loss.

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Introduction

Digital payments have become the heartbeat of the Indian economy. Whether you are buying a cup of tea at a local stall or paying your college fees, UPI and credit cards are likely your go-to tools.

However, with the rise in convenience comes a rise in digital fraud. To tackle this, the Reserve Bank of India (RBI) has introduced a comprehensive set of updates effective from April 1. These RBI Digital Payment Rules April 1 are designed to make your money safer and the systems more robust.

In this blog, we will break down every major change, from how you log in to your app to how much money you can send in a single day.

1. The New Gold Standard: Two-Factor Authentication (2FA)

The most significant shift under the RBI Digital Payment Rules April 1 is the formalization of “Two-Factor Authentication” for every single digital transaction. While many apps already use this, the new rules make it a mandatory legal requirement across all platforms—UPI, debit cards, credit cards, and digital wallets.

What are the “Factors”?

To prove it is really you making the payment, the system will look for two out of these three things:

1. Something you know: A password, a static PIN, or a passphrase.
2. Something you have: Your physical smartphone, a hardware token, or a SIM card (device binding).
3. Something you are: Your fingerprint, face ID, or other biometric markers.

The Requirement for “Dynamic” Factors

A major loophole in the past was the use of static credentials. For example, if someone knew your UPI PIN, they could potentially access your money. From April 1, the RBI mandates that at least one factor must be dynamic. This means it must change for every transaction. Examples include an OTP sent to your phone or a biometric scan that cannot be easily replicated.

2. Risk-Based Authentication: Smarter Security

Have you ever wondered why a ₹100 payment goes through instantly while a ₹50,000 payment sometimes feels more “difficult”? That is because of Risk-Based Authentication.

Under the new guidelines, banks and payment providers are encouraged to look at the context of a transaction. If you are sitting in your home city using your usual phone to pay a regular utility bill, the system might let you through with basic 2FA. However, if the system detects:

• A transaction from a new city or country.
• A login from a different device.
• An unusually high payment amount.
• A payment to a “flagged” or suspicious merchant.

In these cases, the bank may ask for an additional layer of security, such as a biometric scan or a secondary approval, even if you have already entered your PIN. This “intelligent” security is a core part of the RBI Digital Payment Rules April 1.

3. Big Boost for UPI Transaction Limits

While security is tightening, the RBI and NPCI are also making UPI more powerful for high-value needs. While the standard daily limit for Peer-to-Peer (P2P) transactions generally remains at ₹1 lakh, certain essential categories have seen a massive jump.

This change is a huge relief for families who previously had to rely on NEFT or RTGS (which can be slower) to pay large hospital bills or semester fees.

4. UPI Interchange Fees: Do You Have to Pay?

There has been a lot of confusion regarding “UPI Charges.” Let’s clear the air: UPI is still free for the common man.

The new rules involve an “Interchange Fee” that applies only to Merchants and only under specific conditions:

• The Instrument: The payment must be made using a Prepaid Payment Instrument (PPI) like a digital wallet (e.g., Paytm Wallet, PhonePe Wallet, or Amazon Pay balance).
• The Amount: The transaction must be over ₹2,000.
• The Target: This fee is mostly for medium to large merchants. Small “kirana” stores are generally exempted.

If you are paying a shopkeeper directly from your bank account via UPI, there is zero charge for you and zero charge for the shopkeeper. The interchange fee (ranging from 0.5% to 1.1%) is paid by the merchant to the wallet provider to cover the costs of the digital infrastructure.

5. New Rules for Credit and Debit Cards

The RBI Digital Payment Rules April 1 also bring some much-needed discipline to the credit card industry. Banks can no longer be “lax” with your data or your consent.

Tightening the Reins on Card Issuers:

• Explicit Consent for Limits: A bank cannot increase your credit limit without your written or digital “Yes.” If you don’t respond to their offer, they cannot assume you want it.
• Transparent Billing: Every charge, including interest and late fees, must be clearly itemized. No more “hidden” fees buried in the fine print.
• Quick Card Closure: If you want to close your credit card, the bank must do it within a strict timeframe. If they delay, they may have to pay you a penalty for every day of the delay.
• Interest Calculations: The RBI has banned unfair compounding of interest on unpaid penalties. This prevents a small late fee from snowballing into a massive debt trap.

6. What Happens if You Face a Fraud?

One of the most user-friendly aspects of the RBI Digital Payment Rules April 1 is the shift in liability. In the past, if a fraud occurred, the customer often had to struggle to prove it wasn’t their fault.

Now, if a bank or a payment app fails to implement the mandatory 2FA or the dynamic security checks required by the RBI, and a fraudulent transaction occurs, the bank is held liable. This puts the burden of security on the institutions that hold your money, ensuring they use the best technology available to protect you.

To sum it up, it will become mandatory for banks and payment platforms to follow security rules. In case the fraud occurs because of system failure, banks may have to compensate users. Also note that users may get speedy resolution in such cases.

7. Operational Changes in UPI Apps

To make the system more stable, the NPCI (National Payments Corporation of India) has also introduced some “under the hood” changes that you might notice in your daily usage:

• Balance Check Limits: You can no longer spam the “Check Balance” button. Most apps will now limit you to 50 balance checks per day to prevent server overloads.
• Recipient Name Display: To prevent you from sending money to the wrong “Rahul” or “Priya,” apps are now required to show the actual registered name of the recipient on the confirmation page before you hit “Pay.”
• Cooling Period: If you register a new UPI account or change your device, there might be a 24-hour “cooling period” where your transaction limits are restricted (usually to ₹5,000) to prevent hackers from draining a newly compromised account.

International Payments – An Update

According to the Reserve Bank Of India, similar authentication rules will be extended to cross-border transactions also and this includes international card payments.

However, full implementation is expected to take place by October 2026. These changes will ensure the same level of safety for global transactions, in line with domestic security standards.

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Conclusion

The evolution of India’s digital payment landscape is moving toward a “Safety First” approach. The RBI Digital Payment Rules April 1 might feel like they add a few extra steps—like a biometric scan or a clearer confirmation screen—but these are essential shields against the growing threat of cybercrime.

By being well-aware of all these changes, you can continue to enjoy the convenience of UPI and cards. Also it ensures peace of mind as your hard-earned money is protected by some of the most advanced regulations in the world. As we move into this new financial year, remember to keep your apps updated and never share your dynamic security factors (like OTPs) with anyone!