IBM Hiring Freshers for the Role of Technical Support Representative Intern

Introduction

IBM is hiring fresh B.Sc/BCA graduates across India for the Technical Support Representative Intern role under the Prime Minister’s Internship Scheme. This internship offers hands-on exposure to application monitoring, production support, and technical operations within IBM Consulting’s FutureNow Centers.

About the Role

As a Technical Support Representative Intern, you will work alongside senior IBM consultants to observe and support live application administration, operations, and production monitoring activities. The internship is designed for fresh graduates seeking practical industry exposure in IT support and technical services.

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Key Responsibilities

Interns will gain practical experience in:

• Application Monitoring – Observe application processes and assist in incident/fault analysis
• Production Support – Handle low-to-medium level technical production support tasks
• Scheduling & Production Monitoring – Learn scheduling workflows and production oversight
• Systems Administration – Understand non-code application configuration and service-related application administration
• Process Tracking – Track daily operational workflows with guidance from experienced IBM consultants

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Eligibility Criteria

This opportunity is only open to candidates who have already applied through the Prime Minister’s Internship Scheme (PMIS) portal.

Locations

The internship is available across multiple cities in India, including:

• Hyderabad, Mysore, Coimbatore, Lucknow, Kolkata
• Mumbai, Pune, Gurgaon, Chennai, Noida
• Navi Mumbai, Bangalore, Kochi, New Delhi

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Skills Preferred

IBM looks for candidates with:

• Analytical Skills – Ability to understand problems and identify solutions
• Communication Skills – Clear written and verbal English; effective collaboration
• Technical Skills – Basic understanding of IT concepts and applications
• Interpersonal Skills – Team-oriented mindset and willingness to learn from experienced professionals

How to Apply

1. Ensure PMIS Registration – Confirm you have applied through the official Prime Minister’s Internship Scheme portal.
2. Apply via IBM Careers – Submit your application for Job ID: 114791 on the official IBM careers portal.
3. Official Job Link:

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Who Should Apply?

This internship is ideal for B.Sc and BCA fresh graduates who want to kickstart their careers in:

• IT Support & Application Operations
• Production Support & Technical Services
• Infrastructure & Technology roles within IBM Consulting