Salesforce Hiring Freshers: Associate Technical Support Engineer (Bengaluru)

Introduction

Salesforce is hiring an Associate Technical Support Engineer for its Bengaluru office, offering a full-time role with an Office – Flexible work arrangement.

EXPLORE ENTRI JOBS PORTAL NOW!

Job snapshot

Role and Responsibilities

• Respond to customer-submitted support cases and help diagnose technical issues
• Troubleshoot product bugs, configuration problems, and integration failures
• Collaborate with senior engineers to escalate and resolve complex cases
• Document solutions and contribute to internal knowledge bases and help articles
• Reproduce issues in test environments and write clear bug reports for Engineering

Eligibility Criteria:

• B.E., BTech, MCA degree or equivalent technical experience
• 0-2 years of industry experience in supporting mission-critical software components

ENTRI’S FREE RESUME BUILDER – CLICK HERE!

Required Skills:

• Ability to quickly learn new technologies
• Strong analytical and problem-solving skills
• Ability to thrive in a fast-paced environment
• Excellent in effectively communicating technical challenges and proposing solutions.
• Skilled in navigating through ambiguous or undefined problems, coupled with the ability to think abstractly

Explore free coding courses by Entri!

Desired Skills:

• Experience with Salesforce (formerly Informatica) products like Power center (PC), Enterprise Data Catalog (EDC), Data Quality (DQ) , Cloud Data Integration (CDI), Cloud Application Integration (CAI), ILM suite like TDM, Data Masking, Data Archive and Master Data Management (MDM)
• Experience with programming languages such as Java, C++ or Python, Bash etc.
• Knowledge of web development technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, or Vue.js) is a plus.
• Basic understanding of APIs, databases, or cloud technologies
• Understanding of networking fundamentals (DNS, HTTP, REST APIs)
• Strong in Computer Science fundamentals, including object-oriented design, data structures, algorithm development, problem-solving, and Strong analytical skills
• Excellent written and verbal communication skills
• Customer-first mindset — you genuinely enjoy helping people

Master coding with Entri’s AI-integrated Python Programming course!

Modern Tooling Acumen (Good to Have):

• Experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools
• Ability to effectively guide AI tools to achieve desired outcomes is a plus
• Experience using Copilot, Cursor, Claude Code, Gemini, or other agent-based frameworks are plus

How to apply

• Use the Salesforce careers page job posting to start your application (options include autofill with resume, manual application, or reuse of your last application).

APPLY NOW!!!