Table of Contents
Introduction
American Express is hiring for the position of Analyst – Data Analyst in Gurugram, Haryana. The role involves dashboard development, portfolio performance tracking, data analysis, customer segmentation, benchmarking, and identifying growth opportunities through data and analytics.
Job Overview
| Details | Information |
| Company | American Express |
| Job Title | Analyst – Data Analyst |
| Experience | 0–1 years of experience in data analytics |
| Degree Level | Bachelor’s Degree |
| Educational Qualification | Graduation or post-graduation from a top-tier college |
| Job Type | Full time |
| Work Arrangement | Hybrid |
| Job Location | AMEX Sub Tehsil Kadipur, Gurugram, Haryana, 122004, India |
| Application Deadline | 7 October 2026, 09:30 |
| Job Link | Apply for the Analyst – Data Analyst role |
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Responsibilities
The selected candidate may be responsible for the following activities:
- Developing and maintaining dashboards and decomposition frameworks for portfolio performance tracking.
- Using new external and partner data to understand the benefit landscape.
- Enhancing benchmarking frameworks.
- Developing generational behavioural insights.
- Creating compelling narratives around portfolio trends.
- Conducting bespoke analyses and deep dives across portfolios and products.
- Understanding the impact of refresh activities.
- Supporting revenue optimisation.
- Measuring customer benefit usage and impact.
- Tracking portfolio performance drivers.
- Identifying growth opportunities and improving customer engagement through new data and data science intelligence.
- Designing customer segmentation frameworks.
- Supporting targeting optimisation and triggers.
- Partnering with internal and external teams to manage industry-level data requirements across the enterprise.
- Enabling competitive benchmarking of the portfolio.
- Enhancing the value of membership services, including insurance and lounge services.
- Understanding membership service usage.
- Supporting capacity, cost, and customer experience optimisation.
- Expanding data and analytics coverage across all aspects of membership.
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Explore NowEligibility Criteria
Candidates applying for the Analyst – Data Analyst position should meet the following requirements:
- Graduation or post-graduation from a top-tier college.
- 0–1 years of experience in data analytics.
- Knowledge of Microsoft Office tools, including Excel and PowerPoint.
- Strong programming skills, with SQL or Python being mandatory.
- Knowledge of AI tools and implementation is an added advantage.
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Required Skills
The job description highlights the following skills and capabilities:
- Ability to work as a self-starter.
- Ability to derive insights from data.
- Ability to recommend action steps and drive results.
- Ability to work in a fast-paced environment.
- Ability to work effectively in a team environment.
- Strong communication and interpersonal skills.
- Creative thinking.
- Ability to learn quickly.
- Ability to navigate unstructured problems.
- Ability to integrate with cross-functional business partners worldwide.
- Knowledge of Excel and PowerPoint.
- Strong programming skills in SQL or Python.
- Knowledge of AI tools and implementation as an advantage.
Work Location and Schedule
The position is based at AMEX Sub Tehsil Kadipur, Gurugram, Haryana, 122004, India. The role follows a hybrid work arrangement, with a full-time schedule and day shift.
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Explore NowAbout American Express
According to the job posting, American Express states that its culture is built on a 175-year history of innovation, shared values, Leadership Behaviors, and a commitment to supporting customers, communities, and colleagues.
The company highlights its focus on delivering differentiated products, providing customer service, and maintaining a strong risk mindset to uphold its brand promise of trust, security, and service.
The job posting also states that members of Team Amex receive comprehensive support for holistic well-being, along with opportunities to learn new skills, develop as leaders, and grow their careers. It further notes that employees’ voices and ideas matter and that their work contributes to shaping the future of American Express.
How to Apply
Eligible candidates can apply online through the official American Express hiring page:
The application deadline listed in the job posting is 7 October 2026 at 09:30. Ensure that your application is submitted before the deadline.
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