IND Analyst I – Health at Aon (Gurgaon): Complete Job Overview

Introduction

Aon is hiring for the role of IND Analyst I – Health in Gurgaon on a full-time, hybrid basis. This is an entry-level (0–1 year of experience) analyst role supporting US Health and Benefits consulting work, focused on reporting, data updates, and client service delivery.

Quick Facts at a Glance

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Role Overview: IND Analyst I – Health

This is an analyst-level support role within the Broking solution line, focused on the US Health and Benefits domain.

The analyst will:

• Assist consultants and other stakeholders in the US Health and Benefits domain
• Deliver RFP/Renewal reports to clients
• Work on an internal client database tool to update policy information related to US health and benefit plans
• Provide clients with market insights and measures of how their benefit programs compare to the competition
• Deliver reports based on parameters such as premium, claims, and loss ratios.

The process involves analysing healthcare product information from vendors and onshore consultants, covering:

• Premiums
• Claims
• Plan attributes.

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Key Responsibilities

The Analyst I – Health provides high-quality administrative support for internal and external clients by:

• Operating as part of a team under the supervision of Senior Analysts / Operations Manager
• Executing projects in line with SLA requirements, timelines, and quality standards, while ensuring high internal and external client satisfaction
• Reviewing plan and proposal documents to create plan designs in the Greater Insight System (internal tool)
• Ensuring timely and accurate service delivery at defined productivity levels
• Handling issue/query resolution with proper documentation and follow-up
• Identifying, sharing, and supporting operational improvements
• Collaborating with peers at Aon to understand methodologies and follow processes
• Enhancing technical skills and personal effectiveness through training and education
• Bridging the communication gap between onshore consultants and insurance vendors
• Managing client/shared mailboxes.

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Required Education and Experience

• Education: Graduate (any stream except technical graduates)
• Experience: 0–1 year of relevant experience.

This makes the role suitable for fresh graduates or early-career professionals looking to enter the health benefits, broking, or analytics space.

Skills and Competencies

Aon lists the following skills and competencies as important for this role:

Technical Skills

• MS Excel:
  • Text functions
  • Math functions (e.g., SUM, PRODUCT)
  • Statistical functions (AVERAGE, COUNT)
  • Logical functions (IF, OR)
  • Lookups
  • Commonly used functions like LEFT, LEN
• PowerPoint:
  • Creating, editing, and formatting presentations
• VBA macros: Basic knowledge mentioned
• Familiarity with internal tools like Greater Insight System (for plan design) is implied through responsibilities.

Communication and Soft Skills

• Strong business communication skills in English (email and conference calls)
• Ability to communicate thoughts and ideas verbally and in writing in a coherent and confident manner
• Flexible, keen on taking initiatives, accountable, and collaborative
• Self-driven with an analytical mindset
• Good problem-solving skills
• Basic stakeholder management understanding.

Work Arrangement and Logistics

• Location: Gurgaon, India
• Working style: Hybrid (combination of office and remote work)
• Shift: 12:00 PM to 9:00 PM
• Cab facility: Provided (Yes)
• People management: This is not a people manager role.

The afternoon-to-evening shift aligns with collaboration needs for US-based stakeholders and onshore consultants.

Who Should Apply?

This role is a good fit for candidates who:

• Are graduates (non-technical streams) with 0–1 year of experience
• Have strong Excel and PowerPoint skills
• Are comfortable working in US shift hours (12 PM–9 PM IST)
• Want to build a career in health benefits, broking, analytics, or client operations
• Enjoy structured, process-driven work with exposure to RFPs, renewals, and benefits data.

How to Apply

Interested candidates can apply directly through the Aon careers page using the job link for IND Analyst I – Health (Gurgaon).

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