Associate Analyst – Executive Assistant Support at Deloitte USI (Opportunity for Freshers)

Introduction

Deloitte is currently recruiting for the position of Associate Analyst – Executive Assistant Support within the USI Leadership Support Centre. This role offers a unique opportunity for individuals looking to build a career in Business Support Services by joining a dynamic team that provides critical support to the Senior Director and Associate Partner community in the UK.

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Quick Glance: Job Details

Role Overview and Key Responsibilities

As an Associate Analyst, you will work within the Central Business Services (CBS) organization, supporting global teams from Deloitte’s Extended Delivery Centre (EDC) in Hyderabad. The position is designed for individuals who possess a positive attitude, a willingness to learn, and strong organizational skills. You will be provided with a comprehensive training and support package to help you develop the competencies needed to succeed as an Executive Assistant or in other roles within Deloitte.

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Key daily responsibilities include:

•  Support UK based Executive Assistants (EAs) in submitting expense claims, the reconciliation of American Express statements, booking meeting rooms and creating travel itineraries on behalf of Partners using the required Deloitte systems to do so in line with policy
• Support with and respond to ad hoc requests and general queries from EAs in a timely manner
• Manage requests and tickets through the ESS Service Portal (Service Now) in line with ESS best practice
• Adhere to Quality Assurance policies by filing all deliverables, as well as all correspondence with EAs and other requestors in the designated Microsoft Teams folders
• Understand and adhere to the Deloitte UK Travel & Expenses policy
• Update service documentation and training manuals (SOPs, Process Maps and SIPOCs) when required
• Out-of-Office alternative contact: Supporting the movement of client emails during periods of absence and leave of Senior Directors
• Building strong relationships with key client EAs
• Establishing a rapport with key stakeholders, partners, directors, and staff
• Cover during periods of holiday and sickness
• Ad hoc projects/tasks for senior directors and associate partners
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

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Qualifications

• Any Graduate fresher or an experienced candidate with less than 11 months of experience in Admin assistant roles
• Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to plan, prioritise, multi-task and manage own workload to tight deadlines
• Proactive and creative approach to problem solving – ability to ‘think outside the box’
• Diligent, conscientious and with a strong attention to detail
• Strong written and verbal communication skills; ability to draft own correspondence
• Team Player