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Those who are looking for a job that pays well shall apply for the recent vacancies uploaded by the State Bank of India. We have shared complete news regarding the SBI SCO Recruitment 2023 Notification, Apply Online, Exam Date and other details are provided here. Read the complete article to know.
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SBI SCO Recruitment 2023 Overview
SBI SCO Recruitment is released on 23 February 2023 for a various vacancies. It is a good opportunity for experienced candidates having the desirable educational qualification to apply for the SBI SCO Notification 2023.
| Particulars | Details |
|---|---|
| Exam Name | SBI SO |
| Conducting Body | State Bank Of India |
| Level | National |
| Full -Form | State bank of India -Specialist Officer |
| Frequency | Once in a Year |
| Exam Mode | Online |
| Application Mode | Online |
| Language | English and Hindi |
| Official website | https://sbi.co.in/web/careers |
SBI SCO Recruitment 2023 Notification PDF
SBI SCO Recruitment is released on 23 February 2023 for a total of 8 vacancies. It is a good opportunity for experienced candidates having the desirable educational qualification to apply for the SBI SCO Notification 2023. Here, we have provided the direct link to download the Notification PDF for SBI SCO Recruitment 2023 through which aspirants will get to know the salary, job profile, guidelines for online application, etc.
SBI SCO Recruitment 2023 Notification PDF for Managers
SBI SCO Recruitment 2023 Notification PDF for Faculty
SBI SCO Recruitment 2023 Notification PDF for Senior Executive
SBI SCO Recruitment 2023 Vacancy
The number of vacancies for each kind of post of SBI SCO Recruitment 2023 is listed below.
| S.No | Name of the Post | Number of Posts |
| 1. | Vice President | 2 |
| 2. | Program Manager | 4 |
| 3. | Manager Quality & Training | 1 |
| 4. | Command Centre Manager | 3 |
| 5. | Deputy Vice President | 6 |
| 6. | Manager | 3 |
| Total | 19 Posts | |
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SBI SCO Recruitment 2023 Apply Online
State Bank of India invites online application from Indian citizens for the post of Manager(Retail Products), senior executive(statistics), and faculty(executive education). Candidates can submit their online appliation from 23 February 2023 to 15 March 2023 either through the official website or from the link provided below. The process of Registration for SBI SCO Notification 2023 will be completed only when payment is successful and fee is deposited through Online mode on or before the last date for payment of fee.
SBI SCO Recruitment 2023 Apply Online Link for Manager(Retail Products)
SBI SCO Recruitment 2023 for Faculty(Executive Education)
SBI SCO Recruitment 2023 Apply Online Link for Senior Executive(Statistics)
SBI SCO Recruitment 2023 Salary Scale
| S.No | Name of the Post | Emoluments |
| 1. | Vice President & Head | Rs. 48 Lakhs per annum |
| 2. | Deputy Vice President | Rs. 33 Lakhs per annum |
| 3. | Manager | Rs. 63840/- |
SBI SCO Recruitment 2023 Eligibility Criteria
Candidates must be aware of all the qualifications for SBI Recruitment 2022 for the various positions. The eligibility requirements are outlined below.
Age Limit
The age limits for SBI SCO Recruitment 2022 are as shown in the table below.
| Posts | Maximum Age (As of 01/04/2022) |
| AGM (IT-Tech Operations) | 45 |
| AGM (IT-Inbound Engineer) | 45 |
| AGM (IT-Outbound Engineer) | 45 |
| AGM (IT-Security Expert) | 45 |
| Manager (IT Security Expert) | 38 |
| Deputy Manager (Network Engineer) | 35 |
| Deputy Manager (Site Engineer Command Centre) | 35 |
| Deputy Manager (Statistician) | 35 |
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Educational Qualification
Educational qualifications, certifications, skills and experience required for each post are listed below.
| Posts | Certifications | Educational requirements | Required experience | Skills | Preferred experience |
| AGM (IT-Tech Operations) | • Contact Centre Platform OEM Certifications, CRM Platform Certifications
• CCMP/ Change Management Certifications • ITIL / IT Operations Certifications/ITSM Certifications • BCP/ BCM Certifications • IT Infra / Networking Certifications.
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) |
Minimum 14 years of post-basic qualification experience in the IT company, with at least the last 5 years in a Contact Center or a complex multi-site 24X7 IT environment, managing a mix of internal/ vendor/ OEM and partner resources, constructing and leading high-performing agile teams, and focusing on planning, development strategies/initiatives.
(Training and teaching experience will not be taken into account when determining eligibility.) |
An excellent understanding of IT security, networking, WAN/LAN, and other IT infrastructure environments is required. Ability to manage and coordinate a team. | Working and managerial experience in
• Inbound/Outbound/Omnichannel Contact Center environments. • Platforms such as Avaya/Cisco/Genesys/CRM/Collections/Sales/ • MACD, industry-grade ITSM tools, or IT operational support • Command Center and Business Continuity Management for multi-site large-scale real-time operations • Change Management in multi-instance systems such as Production, Development, and UAT • Using real-time API/Other connectivity approaches to managing complex IT Systems in integrated environments. |
| AGM (IT-Inbound Engineer) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) |
Minimum 14 years of post-basic qualification experience in the IT industry/business, with at least the last 5 years spent in a Contact Center or a complex multi-site 24X7 IT environment handling a mix of inbound CC Tech related internal/ vendor/ OEM and partner resources, building and leading high-performing agile teams, and focusing on planning, development strategies/initiatives.
(Training and teaching experience will not be taken into account when determining eligibility.) |
• Excellent team management and coordination abilities; excellent knowledge of IT security, networking, WAN/LAN, and other IT infrastructure environments
• Affiliations/ Industry Connects with various forums such as National and International Contact Center Tech Forums, platform providers, Indian Telcos, SI’s, and IT Services/Hosting Services Providers demonstrate good networking abilities. |
IVRs, ACDs, Chat/Messaging Platforms, Video, Email, Call/Channel Blending, WFM tools, and other Omni Channel Contact Center technologies use CC Telephony and related communications technologies.
• OEMs such as Avaya/Cisco/Genesys/Nice/Verint provide call and screen recording solutions. • PSTN / VoIP / SIP / PRI / TDM based Service Provider Telephony Integrations and Connectivity • Tools for reporting and analytics in contact centres, such as WFM platforms. • Using OEM/Partner resources, manage and execute IVR-based Customer Journey optimizations based on Dynamic Business needs. • Inbound CC Tech New Age Technologies, such as Real-Time/Offline Speech Analytics, Virtual Agents, and Chat Bots in Indian Languages • Managing complicated IT System integrated environments for CC Tech Platforms connections with Bank Host/Other Backend System Integrations employing real-time API/Other connecting approaches. • Wide Area Network/Local Area Network (WAN/LAN) and other IT areas |
| AGM (IT-Outbound Engineer) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) |
Minimum 14 years of post-basic qualification experience in the IT industry/business, with at least the last 5 years spent in a Contact Center or a complex multi-site 24X7 IT environment handling a mix of outbound CC Tech related internal/ vendor/ OEM and partner resources, building and leading high-performing agile teams, and focusing on planning, development strategies/initiatives.
(Training and teaching experience will not be taken into account when determining eligibility.) |
• Excellent team management and coordination abilities. • Excellent knowledge of IT security, networking, WAN/LAN, and other IT infrastructure related settings.
• Affiliations/ Industry Connects with various forums such as National and International Contact Center Tech Forums, platform providers, Indian Telcos, SI’s, and IT Services/Hosting Services Providers demonstrate good networking abilities. |
• CC Telephony and related communications technologies for Outbound Omni Channel Contact Center Technologies such as Auto Dialers with numerous modes (Predictive/ Progressive/ Preview/ Manual), OVRs, SMS, Chat/ Instant Messaging Platforms, Video, Call/ Channel Blending, and WFM tools
• OEMs such as Avaya, Genesys, Cisco, Nice, Verint, and Mid-Tier Hosted Platform providers such as Ameyo, CZentrix, and Exotel provide call and screen recording solutions. • Regulations from the TRAI and the Department of Transportation. • PSTN / VoIP / SIP / PRI / TDM based protocols and Outbound CLI rotation techniques for Service Provider Telephony Integrations and Connectivity • Outbound Contact Center Download/Upload processing, Call/Agent/Campaign Reporting and Analytics tools for Lage Outbound Contact Centers, including List Management Tools, Pre-processing Strategy Tools, and WFM Platforms. • Working with dialer operations management teams, dialer analysts, and outbound business strategy teams. Outbound CC Tech New Age Technologies such as Speech Analytics (Real Time/ Offline), Virtual Agents, and Chat Bots in Indian Languages are examples of outbound CC Tech New Age Technologies. • Outbound Contact Center Technology Setup: Information Security and Related Implications and Requirements • Managing complicated IT System integrated environments for Outbound CC Tech Platforms interfaces with Bank Host/ Other Backend System Integrations using real-time API/ Other connectivity approaches. • WAN/LAN, as well as other IT infrastructure environments |
| AGM (IT-Security Expert) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as of 01.04.2022): • JNCIS-SEC • JNCIA-SEC • Fortinet NSE 3 • Cisco CCNA Security • Certified McAfee Security Specialist • Check Point Certified Security Administrator (CCSA) R80.x • Fortinet NSE 2 • Palo Alto Networks Certified Cybersecurity Associate (PCCSA) • Fortinet NSE 1
|
Minimum of 14 years of post-basic qualification experience in the IT industry/business, with at least the last 5 years in one of the following areas:
a) As a Level-3 resource in an organisation that provides Network Services OR b) As a TAC resource for an OEM (in the field of network security devices such as firewalls, IPS, and so on) OR c) Experience managing network security for any organisation in the BFSI sector (Training and teaching experience will not be counted for the eligibility). |
• Expert knowledge of IT security and networking is required.
• Excellent problem-solving and analytical abilities. • Excellent team management and coordination abilities. • Must be able to communicate in Hindi and English at a minimum. |
– |
| Manager (IT Security Expert) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as of 01.04.2022): • Cisco CCNA Security • JNCIA-SEC • JNCIS-SEC • Check Point Certified Security Administrator (CCSA) R80.x • Palo Alto Networks Certified Cybersecurity Associate (PCCSA) • Certified McAfee Security Specialist • Fortinet NSE 1 • Fortinet NSE 2 • Fortinet NSE 3 |
Minimum of 8 years of post-basic qualification IT industry/business experience, with at least the last 5 years in any of the following:
a) Level-3 resource in an organisation that provides network services OR b) TAC resource for an OEM (in the field of network security devices such as firewalls, IPS, and so on) OR c) Experience managing network security for any organisation in the BFSI sector (Training and teaching experience will not be counted for eligibility). |
Expert knowledge of IT security, routing and switching protocols, and networking equipment are required.
• Excellent analytical and troubleshooting skills • Excellent team management and coordination skills • Fluent in Hindi and English at a minimum |
– |
| Deputy Manager (Network Engineer) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score) Any one of the certifications mentioned below is compulsory (as of 01.04.2022): • Cisco CCNA Security • JNCIA-SEC • JNCIS-SEC • Check Point Certified Security Administrator (CCSA) R80.x • Palo Alto Networks Certified Cybersecurity Associate (PCCSA) • Certified McAfee Security Specialist • Fortinet NSE 1 • Fortinet NSE 2 • Fortinet NSE 3 |
Minimum of five years in one of the following fields:
a) A Level-2 resource who works for a company that provides network services. OR b) as a TAC resource for an OEM (in the realm of network security devices such as firewalls and intrusion prevention systems, for example). OR c) Experience managing network security for any BFSI firm (Training and teaching experience will not be considered for qualifying). |
Should have expert
level knowledge of IT Security, routing and switching protocol and networking devices. • Sound analytical and troubleshooting skills • Good Team Management and co-ordination skills |
– |
| Deputy Manager (Site Engineer Command Centre) |
|
BE/ BTech in (Computer Science/
Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering) or equivalent degree in relevant discipline from recognized universities/Institute with 60% marks (equivalent CGPA Score |
Minimum of 5 years of post-basic qualification experience in the IT industry/business, with at least the last 3 years spent in a Contact Center or a complex multi-site 24×7 IT environment for IT Operations Management, including ongoing support, issue resolution, and downtime management.
(Training and teaching experience will not be taken into account when determining eligibility.) |
Knowledge of IT security, routing and switching protocols, and networking equipment is required.
• Good team management and coordination abilities • Solid analytical and troubleshooting skills |
WAN/LAN, as well as other IT infrastructure settings
• Using real-time API/Other connectivity approaches to managing complex IT Systems in integrated environments. • Using a mix of internal, vendor/OEM, and partner personnel, manage IT operational support for complex multi-site 24×7 IT environments. • In a big IT Operations environment, industry-standard ITSM and Tech Stack Monitoring tools. • Working with numerous resolution groups onsite and remotely to manage real-time multi-issue calls for resolution Relevant experience in the use of Real-Time Collaboration tools to resolve issues |
| Deputy Manager (Statistician) | Candidates with a master’s degree in the same discipline (statistics) will be given preference. | Full time i.e. Regular Degree in Statistics / Applied
Statistics/ Econometrics from recognized university/ Institute with minimum 60% marks in aggregate (equivalent CGPA Score). The Institute should be recognized/ approved by Govt., Govt. Bodies/AICTE) Course completed through correspondence/ part-time are not eligible. |
Minimum of 5 years post-qualification experience as a statistician/ executive in a supervisory/ management role in i. a Scheduled Commercial Bank/ Associate or subsidiaries of a Scheduled Commercial Bank or Major Private Sector Bank OR ii. a Public Sector or listed Financial Institution/ Company (Training and teaching experience will not be counted toward eligibility). | Good Analytical
Skills |
Candidates with prior experience validating data, analysing data, and reporting to upper management would be preferred. |
Steps to Apply Online for SBI SCO Recruitment 2023
- Candidates must register online at https://bank.sbi/careers OR https://www.sbi.co.in/careers and pay the application fee using Internet Banking, Debit Card, Credit Card, or any other method accessible on the SBI website.
- Candidates should scan their most recent photos and signature first. The candidate’s online application will not be recorded unless he or she uploads his or her photo and signature to the online registration page.
- Documents that are required to be uploaded to the online portal are:
- Experience certificates (PDF)
- Educational Certificates: Relevant Mark-Sheets / Degree Certificate (PDF)
- Brief Resume (PDF)
- ID Proof (PDF)
- Others (latest Form-16, current salary slip etc.) (PDF)
- Proof of Date of Birth (PDF)
- Candidates should properly complete the application. The candidate should submit the application once it has been properly filled out. If a candidate is unable to complete the application in one sitting, he can store the information that has already been entered. When the information/application is saved, the system generates a provisional registration number and password, which is displayed on the screen. The registration number and password should be noted down and remembered. They can re-open the saved application with their registration number and password and make changes to the details if necessary, but only three times. Please keep in mind that you will only be able to edit the saved information three times. After filling out the application entirely, the candidate should submit it and pay the fee.
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Application Fees
The application expenses for the SBI Recruitment 2022 are shown below.
| Category | Fees |
| General/OBC/EWS Candidates | Rs. 750 |
| SC/ST/PWD Candidates | Nil |
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SBI SCO Recruitment 2023 Selection Process
Shortlisting by merit and interviews will be utilized to make the ultimate verdict.
Interview: Meeting the minimum qualification and experience requirements does not entitle a candidate to an interview. The Bank’s Shortlisting Board will regulate the shortlisting factors, after which a suitable number of individuals will be accepted and invited for an interview, as determined by the Bank. The Bank’s verdict to call the applicants for an interview is ultimate. In this circumstance, no communication will be acknowledged. Applicants who have been accepted for an interview will be emailed. The interview will be worth 100 points. The Bank will finalize the qualifying scores for the interview. Merit List: For selection, a merit list will be generated in descending order based only on interview scores. If more than one candidate meets the cut-off points (common marks at the cut-off point), they will be ranked in the merit system according to their age in descending order.
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SBI SCO Recruitment 2023 Call Letter for Interview
The notification/call letter for the interview will be delivered via email or posted on the Bank’s website. A hard copy will not be sent via post or other means.
All the necessary information regarding SBI SCO Recruitment 2022 is discussed in the article above. Download the Entri app to help you with the latest bank exam preparations.
SBI SCO Recruitment 2023 FAQs
Q1. What is the total number of openings in SBI Recruitment 2022?
Ans. SBI Recruitment 2022 has a total of 32 job openings.
Q2. When will the official SBI Recruitment 2022 announcement be released?
Ans. The official announcement was issued on May 21, 2022.
Q3. When is the deadline for SBI Recruitment 2022 applications?
Ans. From May 21st to June 12th, 2022, you can apply for SBI Recruitment 2022.
Q4. What is the SBI Recruitment 2022 selection procedure like?
The merit list is used to choose candidates for SBI Recruitment 2022.
